Privacy policy

Who we are

Skills021 (“we”, “us”) runs this website and our programs, project mentoring, school STEM cohorts and workshops. We are based in India. For anything in this policy, write to us at hello@skills021.in.

We follow India’s Digital Personal Data Protection Act, 2023 (the “DPDP Act”). In that law’s terms, we are the data fiduciary for the personal data described here.

What we collect

We collect only what we need to run the service:

• Contact details you give us in a form or email, such as your name, email, phone number, school or college.
• Learning records for enrolled students: attendance, assessments, projects and mentor feedback.
• Profile details, once student profiles launch: education, skills, projects and links you choose to add.
• Payment records, such as invoices and amounts paid. Card and bank details are handled by our payment provider, not stored by us.

We do not collect sensitive details such as religion, caste, health or gender for matching, and we never use them as directory filters.

How we use it

• To reply to your enquiry and send quotes.
• To run classes, mentoring and projects, and report progress to the student and, for school students, to the school and parents.
• To issue invoices and keep accounting records required by law.
• To keep the service safe, for example by investigating misuse.

Consent and your profile

Student profiles are private by default. A profile appears in the student directory only after the student turns that on, and they can turn it off at any time. Phone numbers and email addresses are never shown publicly.

You can withdraw consent at any time. Withdrawing it does not affect anything we did with your consent before.

Children's data

Many of our school learners are under 18. We process their data only with verifiable consent from a parent or legal guardian, as the DPDP Act requires. We do not track children for advertising or build behavioural profiles of them. See our student safety page for how we protect young learners.

Who we share it with

We never sell personal data. We share it only:

• With the school or college that enrolled a student, for progress and attendance reports.
• With service providers that host our website, store files, send email or process payments, under contract.
• When the law requires it.

How long we keep it

We keep data for as long as you use our service, then delete it, except records we must keep by law, such as invoices. You can ask us to delete your account and project links at any time.

Your rights

Under the DPDP Act you can ask us to:

• Tell you what personal data we hold about you and how we use it.
• Correct, complete or update it.
• Delete it.
• Name another person to exercise these rights if you cannot.

Email hello@skills021.in and we will respond as the law requires. If you are not satisfied, you can complain to the Data Protection Board of India.

Security

We limit staff access by role, keep access logs, back up data regularly and use encrypted connections. No system is perfectly secure; if a breach affects your data, we will tell you and the Data Protection Board as the law requires.

Changes to this policy

If we change this policy, we will update the date at the top of this page and, for important changes, tell enrolled students and schools by email.